Privacy Policy Accent Home Furnishings
At Accent Home Furnishings, we take the protection of our users' and customers' personal information very seriously. This privacy policy explains the measures we have put in place to ensure the security of your data, whether you browse our website, make purchases in store, on the website or by telephone. In this document, all references to our website are to the following addresses: accenthomefurnishings.ca, and accentmeubles.com. Accordingly, this Privacy Policy sets out how we collect, use, disclose and treat the personal information you provide to us.
1. Collection of Personal Information
We collect personal information such as your name, address, telephone number and e-mail address. We may also collect financial information, such as credit card numbers, in connection with transactions. This information may also be collected, used and shared with service providers such as Moneris or financing services such as Fairstone, but we never collect sensitive personal information. For the purposes of this Policy, "sensitive personal information" means information that, because of its medical, biometric or intimate nature, or because of the context in which it is used or disclosed, gives rise to a risk of personal injury.
We may also automatically collect general, anonymous information about your use of our website, such as the date and time of your visit and the pages you visit. Our servers also collect information on the type of browser you use, your IP address and the name of your Internet service provider. In addition, we use browser "cookies" to identify your account on our website and track your visits. You have the ability to disable or refuse "cookies" in your browser settings, although this may affect your experience on the site.
2. User Consent
We explicitly ask for your consent before collecting personal information. You have the right to withdraw this consent at any time, subject to legal obligations.
3. Collection of Information in Specific Contexts
Accent Home Furnishings may ask users to voluntarily provide personal information in the following contexts: when you create a customer account, make purchases, subscribe to our newsletter, enter contests, interact on social media or ask questions to our team of experts.
4. Use of Personal Information
Your personal information is used to maintain an internal register, identify requests, and provide you with services in store or on our website. We also use usage data to improve our site.
Accent Home Furnishings does not use or share personal information for purposes other than those for which it was collected, except with the consent of the individual or as required by law. We are committed to limiting disclosure and access to personal information to those who need it for specific purposes.
We may share personal information with trusted agents and partners who act as data processors on our behalf. This includes processing orders, sending postal and electronic mail, providing customer services and marketing.
Accent Home Furnishings retains personal information for as long as necessary for the purposes for which it was collected, or as required by law.
5. Security of Personal Information
We implement administrative, technical and physical security measures to protect your personal information. When users transmit confidential information via our website, they can be sure that they are in a secure environment when the security symbol (closed padlock) is displayed in the browser bar. They can click on the padlock to obtain more information on security.
In addition, after completing a transaction on our Web site, or when you need to leave your computer unattended during a session, it is important to log out of your account for security reasons.
6. Links to Other Websites
Our site may contain links to other sites which are not maintained by us. We do not control these sites and you should consult their privacy policies.
7. Disclosure of Personal Information
We will not transfer, sell or disclose your personal information to third parties without your prior consent, except as required by law.
We are required to disclose your personal information in response to a search warrant, legal inquiry or lawful request. We may also disclose specific information about a user if we believe that disclosure is necessary to protect our interests, our security, our users and other parties.
8. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time without notice.
9. Contact Us
You have the right to access, correct, retrieve, update, or request the deletion of your personal information. Contact your local stores Privacy Officer with any questions or concerns.
10. Incidents of Confidentiality
Accent Home Furnishings maintains a record of security incidents and we will notify you if any of these incidents involve a serious risk of harm.
At Accent Home Furnishings, we take the security of your personal information seriously. If you have any questions or concerns, please do not hesitate to contact us.
Privacy Officers:
Alma: Céline or Jimmy Genest (418) 668-5474
Baie-Comeau: Frédérik Houde (418) 296-4644
Edmundston: Paul Cormier (506) 735-6704
Gaspé: Daniel Mainville (418) 368-2949
La Tuque: Philippe Boulianne (819) 523-2761
Matane: Éric Bouffard (418) 562-7575
Montmagny: Jean-Denis Hudon (418) 248-4444
New-Richmond: Emmanuelle Leblanc (418) 392-5300
Rockland: Steve Beauregard (613) 446-4686
Sayabec: Dany Lavoie (418) 536-3555
St-Anselme: Andréanne Morin (418) 885-4282
St-Marc-des-Carrières: Étienne Paré (418) 268-3529
Ste-Marie-de-Beauce: Nancy Lehoux (418) 387-4559
Thetford Mines: Martin Bédard (418) 338-0954
Trois-Rivières: Susy Robert (819) 375-4818
Victoriaville: Natacha Rochefort (819) 752-6111
Ville-Marie: Josée Boucher (819) 629-2272